Deploy Zammad

A web-based, open source helpdesk/customer support system with many features.

⭐ 5.0k stars📜 AGPLv3🔴 Advanced⏱ ~20 minutes

What You’ll Get

A fully working Zammad instance running on your server. Your data stays on your hardware — no third-party access, no usage limits, no surprise invoices.

Prerequisites

A server with Docker and Docker Compose installed (setup guide)
A domain name pointed to your server (optional but recommended)
Basic terminal access (SSH)

The Config

Create a directory for Zammad and add this docker-compose.yml:


# -------------------------------------------------------------------------
# 🚀 Created and distributed by The AltStack
# 🌍 https://thealtstack.com
# -------------------------------------------------------------------------
 
version: '3.8'
 
services:
  zammad:
    image: zammad/zammad-docker-compose:zammad-6.3.1-23
    container_name: zammad
    restart: unless-stopped
    depends_on:
      - zammad-postgresql
      - zammad-elasticsearch
      - zammad-redis
    ports:
      - "8080:8080"
 
  zammad-elasticsearch:
    image: bitnami/elasticsearch:8.12.2
    container_name: zammad-elasticsearch
    restart: unless-stopped
    environment:
      - discovery.type=single-node
 
  zammad-postgresql:
    image: postgres:15-alpine
    container_name: zammad-postgresql
    restart: unless-stopped
    environment:
      - POSTGRES_USER=zammad
      - POSTGRES_PASSWORD=zammad
 
  zammad-redis:
    image: redis:7.2-alpine
    container_name: zammad-redis
    restart: unless-stopped

Let’s Ship It


# Create a directory
mkdir -p /opt/zammad && cd /opt/zammad
 
# Create the docker-compose.yml (paste the config above)
nano docker-compose.yml
 
# Pull images and start
docker compose up -d
 
# Watch the logs
docker compose logs -f

Environment Variables

Variable	Default	Required
`POSTGRES_USER`	`zammad`	No
`POSTGRES_PASSWORD`	`zammad`	No

Post-Deployment Checklist

Service is accessible on the configured port
Admin account created (if applicable)
Reverse proxy configured (Caddy guide)
SSL/HTTPS working
Backup script set up (backup guide)
Uptime monitor added (Uptime Kuma)

The “I Broke It” Section

Container won’t start?


docker compose logs zammad | tail -50

Port already in use?


# Find what's using the port
lsof -i :PORT_NUMBER

Need to start fresh?


docker compose down -v  # ⚠️ This deletes volumes/data!
docker compose up -d